[MSWallack]

Recently I spent some time trolling through the eBook Store looking for books that I might want to read while on vacation. I added a bunch of books to my wishlist as I browsed, figuring that I'd go back through the wishlist later and select a handful of books. However, once I opened the wishlist I quickly discovered that I could only view the first page of the wishlist. If I clicked the link for the second page (or the arrow to take me to the next page), the eBook Library software simply displayed the first page again.

Yesterday, I contacted Sony Support about the issue. I received a very prompt email response telling me to call Sony Support which I did. The tech with whom I spoke had no clue and had to "research" the issue for a few minutes. He then told me that it was a known problem in the software that would be addressed in when v3 of the eBook Library software was released "this summer". I asked if there was a workaround and he said that I should simply delete some books from my wishlist. I explained that the books were in my wishlist because I might want to BUY them. He electronically shrugged his shoulders.

It is so frustrating when companies like Sony refuse to release interim product updates and patches to correct known problems so that they can wait to release a "major" update, especially when those problems have a direct impact on their ability to make money (in this case by selling books). Grrr.