No, wait! It can't be a bug in the program, because we installed the program from the original CD on the computer upstairs, and the Connect program still hung just the same: therefore it has to be the Reader itself. New install, new computer: the common element is the Reader.
QUERY: Earlier the day it went down I plugged in both the power cord (that recharges via the house current) and the USB cable to the Reader at once. (I don't know why I did that, but they don't say not to.) Could that have caused a problem?
Last edited by Phebe; 01-01-2007 at 08:04 PM.
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