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Straying off the DRM argument for a second, i agree with this. There is nothing pleasant about reading on the illiad at the moment. Even on PDF which is the best supported format as far as i can tell, it can still be a painful experience, zoom implementation is not intuitive for new users and reformatting is a total mare.
A good reader has to be able to handle pretty much everything you chuck at it OR provide a painless piece of software to do the conversion on the PC side and then transfer over.
Mark
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