Thread: Smart Q7 Tablet
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Old 07-20-2009, 09:21 PM   #503
ColdSun
Developer/Device Reviews
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Posts: 591
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Join Date: Jun 2007
Location: Phoenix, AZ
Device: Sony Xperia Tablet Z, Kindle Paperwhite 2, Lenovo Yoga 8, IPad 3
Del,

Do you have a computer with an SD Card reader? If so, please format the SD card with FAT32. Make sure you power the Q7 OFF before installing the card again and then insert card and power it on.

If you don't have a reader, see if you can access the contents of the card through the PCFileman application. There is a troublesome file that sometimes causes problems called SOFT.IMG - be sure you delete that file. Shut your Q7 off and turn it back on with the card inserted. Let me know if that works. I've also got a 32GB SD card that just won't work and I get that same error message every time. Turns out that card was defective though. My SanDisk 2GB SD cards work perfectly. Just FYI.
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