Thread: Sony Reader questions answered by Sony Reader Team
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Old 12-27-2006, 10:52 PM   #101
RWood
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Join Date: Nov 2006
Location: Virginia, USA
Device: Sony PRS-500
I have had good success with Sony support. Not sure what number you were calling but the number they provided was 1-866-919-SONY (7669) and pick 2 from the first menu. They said to call from 9AM to 8PM Eastern Time, Monday through Friday, and from 10AM to 3PM Eastern Time Saturday and Sunday. Hope this helps.
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