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Old 07-15-2009, 10:42 AM   #3
zelda_pinwheel
zeldinha zippy zeldissima
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Posts: 27,827
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Join Date: Dec 2007
Location: Paris, France
Device: eb1150 & is that a nook in her pocket, or she just happy to see you?
Quote:
Originally Posted by AlexBell View Post
That's apart from the Paris meeting of course.

I sent in my Cybook (complete with RMA number) just over a month ago from Tasmania, and have not heard back from them despite emails asking whether they had received it.

Is this par for the course? Or are they busy? Or what?

Regards, Alex
i asked about that at the meetup. they said they had it, had seen your request, and were hoping to be able to update it with the new firmware, but the guy i talked to is not in charge of that so couldn't promise. but i don't have any more recent news and i don't know when they will send it back to you...
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