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I'm in total accordance with you BettyE, it really is passing the buck by saying the publishers are at fault. Sony are obliged to remedy the problem if the content they are selling is substandard.
I think the best thing we can do is complain loudly about any shoddy font/layout issues and ask for our money back. If enough people stick to their guns, Sony will have good reason to address the issue instead of burying their heads in the sand.
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