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I've had mine now for about a week, and it hasn't crashed yet, touch wood!
I've loaded books, articals & audio files onto it using mostly 'Calibre' but some drag & drop & also 'Adobe digital'.
When I uploaded the book I bought it took ages to load, I nearly unplugged but remembered reading here about it taking ages, so went a did something else.
It still said loading after a couple of hours, so I shut down the computer & unplugged the sony. The Sony found the file and can read it ok.
It looks as though yours might have a problem.
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