Thanks for the quick replies guys... let me clarify some of the stuff you asked.
I can't post a screen pic right now (I'm at work), but I'll post one tonight. My screen looks pretty weird though, since after I took the battery out it looked like it was going to start with the usual 'snow' effect, then it just halted. So my screen now shows the text of the book, partially obscured by black 'snow'.
I'm a geek, so I did a lot of digging through these forums and the troubleshooting guides... posting here and mailing Bookeen was a last desperate effort. One of the reasons I also posted here was because I saw that Bookeen's track record for answering mail wasn't great...
Quote:
The non responding Cybook when started with USB, looks like a software problem, but this sort of problem should not happen without doing nasty things with your cybook, you normaly can't brick it by just reading books...
Are you sure you didn't do things nasty that you don't want to say in public ?
|
Plugging it in doesn't produce any output in dmesg (I run Ubuntu), so it doesn't even register as an USB mass storage device. This makes me think it's not just a broken screen. And I wasn't reading any porn if that's what you mean
More seriously: I didn't attempt any hacks or anything of the kind. I just loaded it with some Mobipocket books (converted through Calibre), some PDF files, some html, and installed the Gentium Book Basic font.
Quote:
|
This may sound like a stupid question, but after you tried al those things did you try to switch it on? Because the screen stays the same even if you take out the battery.
|
First rule of tech-support: never rule anything out
But yes, I did try to turn it on. I actually repeated the whole procedure twice, after charging it fully. No response at all after the first time (the 'snow' effect).
Quote:
This is how you might be able to tell if the screen broke or the entire thing:
* Press reset -> Cybook is completely powered off
* Switch it on -> it should start (wheter you see it or not when the screen is damaged.)
* Plug it in -> When connecting to USB is now possible, it should have started normally.
|
Power buttons turns on the green led, which now stays lit.
Reset sometimes turns the green led off, but not always.
It never shows up as an USB device: it's not that the filesystem can't be mounted, it doesn't even produce the normal message that a mass-storage device has been connected (in Linux dmesg).
If there's something I've left out, please ask. I'll see if I can post a picture for you tonight.