Quote:
Originally Posted by gerraldo
It's very nice of ALL companies that give us new features and stuff for free - be gratefull, it's NOT some kind of birthright you've bought with the device!!!
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I think I misunderstood.
If the firmware was to add new features not present in the original device, it would be ok to charge for it imho.
However, if it is to remedy deficencies in the device (e.g. by improving PDF support) then it should be free to existing customers. I would regard this as standard customer support.