I was very happy with my PRS-505 when I bought it 3 weeks ago, my friend saw it and bought one also about a week ago.
My Sony PRS-505 is still working well, but my friend's reader has a serious problem this morning. There are some terrible and ugly black lines and bands displaying across the screen.
My friend didn't drop the reader, she merely switch it off and on in 1 minute, then these black lines appeared!
The battery level was around 75% when these black lines appeared.
And I've read some comments on the internet that you are suggested to recharge the machine for a long time, I helped her to charge it for 6 hours today, but still the same.
Sony has an FAQ here:
http://support.sony-europe.com/dna/f...S-505&f=PA_PRS
"To resolve dark lines across the screen, turn the page or change what is being displayed several times. If lines are still displayed after changing the display, reset the reader. "
I tried to hard/soft reset the machine, but it didn't help at all.
What should I do now? We are now in Tibet... should we send the unit back to Sony in the States? We bought the machine on a Chinese bidding site called Taobao.com.
The ugly lines and bands across the screen:
Shutting down (not switch off, but shut down) the machine:
Resetting the machine...
