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Update: I think I may have figured out what I was doing wrong.
In most HTML conversions this line is added. "<meta http-equiv="Content-Type" content="text/html; charset=UTF-8" />"
However, I was just deleting all the metadata and I think for some documents that wasn't a good thing to do?
Not sure if this theory will pan out or is correct but I think for the time being I'll make sure I don't delete that piece of metadata code. I only started deleting the metadata recently which is pretty much when I started to notice that I was missing apostrophes and getting blocks instead of commas.
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