My few cents
First of all it is nice to have someone from Bookeen actually post on this forum. I have following observation:
Few people mentioned that there is no solution that would make everyone happy. That is so true. The solution I would like to suggest is to put list of features requested by users on the bookeen page. Add some voting for each of those starting with "I'm against" and ending with "I can't live without it". Allow only one vote per serial number. Then you will have a list of what features are really needed. I'm preety sure there won't be many "flip-over" requests, but plenty for PDF reflow.
Having such list would allow Bookeen to concentrate on one feature. After finishing, just relase new FW and go to ext most popular on the list. Mark one "We working on it now" with a deadline date. Now this is important: when deadline is set do absolutely everything to keep it.
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