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ricdiogo · 07-09-2009, 10:29 PM

Since day one, Bookeen has not had an effective customer policy. I truly believe that at this moment they are only experiencing a late MobileRead Meetup enthusiasm.

Judging from the comment billyad2000 has just transcribed, I'd say Bookeen has only met two basic commonsense demands: folder management and improved (?) PDF rendering.

I don't think Gen3's technology itself can go much further, actually. Does Cybook Gen3 hardware (as given) allow remote access to the Internet? It certainly does not have a touch screen.

The device is becoming obsolete if we consider other companies’ offers. (A very different scenario from the one we had 2 years ago).

All Bookeen can do now in regarding Cybook Gen3 is developing better software and better costumer support.

Although as a lawyer I can sympathize with the legal perspective behind the “Mobipocket vs Adobe DE” argument, ultimately the costumers don’t care (as someone has stated above).

Old eBook fans still want to be able to read old Mobipocket files. But if we want the industry to start having some standards, than ePub is definitely a must have.

And again, ePub dictionary support is commonsense. If Bookeen doesn’t turn around the problem, someone has to, and someone will.

Which makes me wonder:

When OpenInkpot project stabilizes (and others to come), what’s the point of depending on Bookeen’s programmers anyway? For how long will consumers stay dependent on the supplier for both hardware and software?

Won’t open projects be more effective in developing proper ePub readers and conversion tools for open dictionaries? Or even companies?...

Is my ebook reader far to different from my personal computer?

Wouldn’t it be great if I could install both Mobipocket and ePub readers myself?

Isn’t the technology yet stable enough for companies to develop alternative operating systems for eBook reading devices?

What effects would it have on prices?

Some final notes:

I love my Cybook Gen 3. It has changed the way I read and as saved me a lot of money.

I will only get a new device when I find one with highlighting and ePub support, a good screen (not a glary one), a good warranty period (at least 1 year), from a stable company both in terms of hardware and software.
I use my device specially for reading novels from Project Gutenberg, which I convert to Mobipocket for dictionary support.

As a PG volunteer myself I often have to find typos within the eBooks and then submit the corrections back to PG. Ironically, since my device doesn’t have any highlighting tool, I have to fetch some printing paper and then underline the typos with the precious help of a ultimate peace of technology called PEN.

07-09-2009, 10:29 PM	#167
ricdiogo Gutenberger Posts: 142 Karma: 700 Join Date: Jul 2007 Location: Lisbon, Portugal Device: Cybook Gen 3	Since day one, Bookeen has not had an effective customer policy. I truly believe that at this moment they are only experiencing a late MobileRead Meetup enthusiasm. Judging from the comment billyad2000 has just transcribed, I'd say Bookeen has only met two basic commonsense demands: folder management and improved (?) PDF rendering. I don't think Gen3's technology itself can go much further, actually. Does Cybook Gen3 hardware (as given) allow remote access to the Internet? It certainly does not have a touch screen. The device is becoming obsolete if we consider other companies’ offers. (A very different scenario from the one we had 2 years ago). All Bookeen can do now in regarding Cybook Gen3 is developing better software and better costumer support. Although as a lawyer I can sympathize with the legal perspective behind the “Mobipocket vs Adobe DE” argument, ultimately the costumers don’t care (as someone has stated above). Old eBook fans still want to be able to read old Mobipocket files. But if we want the industry to start having some standards, than ePub is definitely a must have. And again, ePub dictionary support is commonsense. If Bookeen doesn’t turn around the problem, someone has to, and someone will. Which makes me wonder: When OpenInkpot project stabilizes (and others to come), what’s the point of depending on Bookeen’s programmers anyway? For how long will consumers stay dependent on the supplier for both hardware and software? Won’t open projects be more effective in developing proper ePub readers and conversion tools for open dictionaries? Or even companies?... Is my ebook reader far to different from my personal computer? Wouldn’t it be great if I could install both Mobipocket and ePub readers myself? Isn’t the technology yet stable enough for companies to develop alternative operating systems for eBook reading devices? What effects would it have on prices? Some final notes: I love my Cybook Gen 3. It has changed the way I read and as saved me a lot of money. I will only get a new device when I find one with highlighting and ePub support, a good screen (not a glary one), a good warranty period (at least 1 year), from a stable company both in terms of hardware and software. I use my device specially for reading novels from Project Gutenberg, which I convert to Mobipocket for dictionary support. As a PG volunteer myself I often have to find typos within the eBooks and then submit the corrections back to PG. Ironically, since my device doesn’t have any highlighting tool, I have to fetch some printing paper and then underline the typos with the precious help of a ultimate peace of technology called PEN.