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I'll just note that in many cases it's not the publisher that does the ebook formatting, but the retailer (Fictionwise, Sony, etc.)
In the recent release of my Ereads titles, Fictionwise really did not do a good job (from the samples I saw). Baen did a better job, but still not perfect. I don't know how Sony did, since they don't send copies to the authors. Kindle yet to be seen. (Baen is the only one that actually made copies available to me.)
They all started with the same RTF files.
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