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Originally Posted by moonlit
Lots of great feedback here, thanks!
I have mailed HarperCollins to see if they feel like doing anything about this, and I'll open uip a case with Sony International support center when they open this evening.
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So to avoid hassle I guess I should buy MOBI files instead, since they can be DRM stripped and converted to e.g. Epub in Calibre so I can get them on the Reader?
After I get answers from Sony and HarperCollins I'll try to be nice to Diesel Books and ask if they can swap my books for MOBI files. Worth a shot.
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You should have contacted Diesel and not HarperCollins and Sony. That's just silly. HarperCollins and Sony did not sell you the wrong format. Diesel did. And it is Diesel's fault a confusing listing. By contacting HarperCollins and Sony, I do feel you are going overboard on this. It is a Dielsel issue. And if you ever see listings for ADe and do not specifically see ePub then it's PDF.
What I suggest is buying the ePub from BooksOnBoard, removing the DRM, fixing the paragraph spaces in the CSS and then having a good read.