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This may be trying to tell you things you alrady know but I thought I'd just go through teh process for you:
a) I assume once you make your blank document you can read it in Adobe or other pdf reader (ie check the initial process has worked).
b) You would then need to transfer the document to the DR1000, you don't need the companion software for that bit, just drag and drop will do.
c) To make it a Template, you must use the Companion software and select the document and choose the "Make Template" option.
d) disconect the DR1000 and see if your newly transferred doc now has a little emblem (like a circle) in the top LH Corner, to signify it is a template.
Assumeing all that works. Don't move your template, just select it and open it on the DR1000 and write/draw soemthing and then close it.
A new document will now appear in the folder with your template name and a number. It is this document that should have your doodles attatched.
Now, re-connect your DR to the PC and open the companion software. Drill down to your new document (the one with the number) and choose the merge option.
This should then give you the option to save the merged file somewhere. Do so and open the newly created file. Do your notes appear?
If they do not, it suggestes the metadata.db file is not being accessed correctly.
One way to check is to take a not of the file size before you start scribbling and then afterwards, the metadata.db file should increase in size. Also, the metadata.db file and the document are linked, so don't move them until after you have merged the document succesfully (at least at this stage anyway).
I generally just create my temeplates from Word, or any other similar application documents that I just print as pdf. I then create as template using the companion software.
Howard
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