never count on the goodwill of Sony to repair a Sony product purchased elsewhere! They won't do it, even if you pay for it. In or out of warranty. They didn't even do it for my laptop that I bought in HK, even though the warranty was expired and they sold the same type locally. That I would have to pay for the repair didn't matter either. No wonder Sony is losing big money! They took one look at it and told me to take it back to where I bought it. Fortunately I travel to HK about 10 times a year. But now I am using an HP laptop, no such troubles.
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