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Originally Posted by HarryT
I respectfully disagree. I think that Amazon did entirely the correct thing in doing everything in their ability to remove the infringing material from customer devices, and refunding customers' money. Doing that is the very ideal of "accepting responsibility for their own mistakes", although it's difficult to see what "mistake" Amazon made. If someone uploaded these books and deliberately lied about their right to do so, the blame falls squarely on that dishonest person, not on Amazon, it seems to me.
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I'm with Harry on this.
Also, Amazon, selling licenses for their products to an end point user has the list of who bought what. The stores that pre-sold Harry Potter knew that they had sold too early and stopped selling them. They got in trouble. But they did not have ready means to retrieve the books, nor should they have been forced to, since they were legally sold books after a certain time.
If the Ayn Rand heirs decide to e-publish then Amazon can sell the books and give money to the estate, which would be a legal sale. This is a big difference, IMO.