Quote:
Originally Posted by mklynds
I would definitely send that photo to Diesel and Demand a refund or format swap. Not saying you should be mean about it, but firm. They are in the sales business and have to make you happy if they want you to keep spending money there. If they refuse I would send them an email stating that you will no longer give them your business and stand by it. I know this sounds a little "strong" but if people don't stand up and demand a higher quality ebook, we will never get a higher quality ebook.
|
The problem with a return is that there really is nothing wrong with the PDF. And you did select it for purchase. Also, once you return it, you can still keep a copy. So if you demand or are firm with them, they can just tell you no. Explain that you bought the wrong format based on the misunderstanding that it eould work well with your 505 based on the book saying it is Adobe Digital Editions. Then they might allow you to get a different format. But if you demand or as harsh, forget it. Also tell them that no place in the purchase does it say it's PDF. So you thought it was ePub. That would do it. Nicely shift the blame back to them.