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Thank you all for the warm hello's. And thank you for the link to Gen3 troubleshooting. After spending on and off reading most of the problems with the diagonal blocks. I have finally found one that fit sort of mine. My Gen3 doesn't show up on my computer when I connect it. So it makes me believe some kind of glass thing under the plastic front is broken. Either way were leaving for the holiday and I won't be reading my Gen3. Thank you again for the hellos
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