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Old 07-01-2009, 03:19 PM   #122
pilotbob
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Posts: 19,832
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Join Date: Jan 2007
Location: Tampa, FL USA
Device: Kindle Touch
Quote:
Originally Posted by ErwinOtten View Post
Well I've sent Waterstones an angry e-mail........We'll see if they respond...

Their reaction is a standard one. Then again I'm glad they took the time to react:

Dear Erwin,

Thank you for your email.

I am sorry to hear that you are unhappy with the price difference between
ebooks and other formats online.

There are a number of reasons why the prices are different online but as
this is an exclusive product prices may vary, I would like to inform you
that in the future there will be reductions and promotions as the item
becomes more popular.

I do apologise for any inconvenience this may cause.

Kind regards,

Kaomi Tohma
Customer Service Team
Waterstones.com
So, it's more expensive because it is less popular? That seems a bit backward, doesn't it?

BOb
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