Hi Lake Person,
Welcome to mobile read. Browse the device area of the forum for help with your device. There are many helpful people here in all the areas of this great forum. I hope you enjoy your time here and feel free to drop by the Lounge for some sillyness to lighten your day.
Sorry that I can't help you with your problem. I am certain that there are many here that are familiar with the cybook and many skilled at problem solving them as well.
Mike
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