Quote:
Originally Posted by pdurrant
Well, isn't it obvious? The ebook costs are much higher, after all they must store the book in a warehouse, retrieve and pack the book, pay to get the book delivered, and pay HMRC their VAT cut (£1.33).
Hmm... you know, I suspect that the other costs might just about match the VAT costs. I guess they're just losing money on the 40% off they're doing on the paper version. [yeah, right!]
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Well I've sent Waterstones an angry e-mail........We'll see if they respond...
Their reaction is a standard one. Then again I'm glad they took the time to react:
Dear Erwin,
Thank you for your email.
I am sorry to hear that you are unhappy with the price difference between
ebooks and other formats online.
There are a number of reasons why the prices are different online but as
this is an exclusive product prices may vary, I would like to inform you
that in the future there will be reductions and promotions as the item
becomes more popular.
I do apologise for any inconvenience this may cause.
Kind regards,
Kaomi Tohma
Customer Service Team
Waterstones.com