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Old 06-30-2009, 05:10 AM   #7
gwynevans
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Posts: 1,402
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Join Date: Nov 2007
Location: UK
Device: iPad 2, iPhone 6s, Kindle Voyage & Kindle PaperWhite
Quote:
Originally Posted by madmary View Post
The battery was very low when I charged my book using the wall charger, but not particularly low when I charged with USB about one bar down. I was just charging to top up.

Mary
Is it reseting/rebooting when you connect the USB cable, as that's the only reason I can think of that might cause it to lose that info?

If so, maybe try a "Settings/Advanced/Format Internal Memory" (from memory, so probably not completely!) but save any content on the reader first.
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