Thread: Kindle 1 not connecting to the internet/downloading at all...help!
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Old 06-29-2009, 11:40 PM   #2
desertgrandma
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Posts: 14,270
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Join Date: Jun 2008
Location: Arizona
Device: A K1, Kindle Paperwhite, an Ipod, IPad2, Iphone, an Ipad Mini & macAir
Quote:
Originally Posted by IntegrityWolf View Post
Okay, so over the past week, I've been unable to access the internet (to read news, browse store) or download content. I have no idea what's going on here.

I have a Kindle (1st gen) with software 1.2. It's registered and I have restarted it many times. I also have perfect wireless signal in this area.

What can I do?

Call kindle support immediately. They will walk you thru steps to find out the problem. If its defective, you'll get a new one.

Go here, look on the right hand side, click on "contact us".

You'll have to sign in to your account, then enter your phone
number, and someone will call you back.

http://www.amazon.com/gp/help/custom...deId=200127470

Let us know what you find out.
Last edited by desertgrandma; 06-29-2009 at 11:40 PM. Reason: forgot link
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