Quote:
Originally Posted by EowynCarter
Yeah, i never knew how mine was broken either. Then trace on the case are proof of what happened.
Have a closer look and the case, you should see something.
You neeed to contact bookeen, (support - @ - bookeen.com) , then send the reader to them (They'll send you the address and all)
|
And an RMA number - but they will likely ask you for proof of purchase and the serial number before they send you the RMA number and address.
I had to remind them after a few days, and sent off mine (from Australia) nearly two weeks ago.
Regards, Alex