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Old 12-08-2006, 05:54 PM   #1
lint
Enthusiast
lint has learned how to buy an e-book online
 
Posts: 37
Karma: 76
Join Date: Oct 2006
Device: Sony Reader
Thumbs up Kudos to Borders

Just wanted to share my experience.

Bought my Reader on 10/24 and on Monday pulled it out my my backpack and heard a "chingly" sound.

Opened the case and one of the silver side bumpers had broken off! Backpack was not dropped or kicked, stepped on, etc. I called them up They told me to bring it down. I brought it in with my box and original receipt. They didn't ask for any receipt, just opened the glass case, handed me a new one and I handed them my broken one. I was given a "sorry" and a "have a great night".



Nice people...

-lint
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