My direct experience is somewhat limited. I had an emergency appendectomy, that went fine without having to worry about anything. Only in for a few days, and no problems.
I've had family members have a range of heart and cancer surgery operations and procedures, all of which seem to have been exemplary (though I little bit of chasing up is required). But I've also had some where the results have been far from perfect. On balance, my experience of the NHS has been very good, but it does depend on where you are in the country.
We do have private health care in the UK. I've never really felt a need for it, or that it is really good value for money. That said there are a few services that we have paid for privately, such as physio treatments, but the prices of those are very reasonable, and you can get that through the NHS.
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