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Old 06-26-2009, 04:36 PM   #44
Elfwreck
Grand Sorcerer
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Posts: 5,187
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Join Date: Nov 2008
Location: SF Bay Area, California, USA
Device: Pocketbook Touch HD3 (Past: Kobo Mini, PEZ, PRS-505, Clié)
Call them and ask. Expect to take 20 minutes to get to a person who knows what you're talking about (sometimes it happens faster than that, but budget the extra time anyway).

From the couple of people I talked to, they didn't seem to care what caused the problem (whether I dropped it or it got bumped or it was defective); it was a simple enough fix that they considered it covered.
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