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Thanks for the help, everyone. I figured a few things out. First, I have NEVER seen the charging screen. Secondly, I haven't figured out what exactly standby is. I didn't see anything about 'standby mode' in the manual. I just push the power button and the screen shuts off after a few seconds. Is it in standby or is it off?
Last night I left my Jetbook plugged in via the USB - didn't charge. When I left for work, I left it on and plugged into the USB - it charged completely.
It sounds like my device is wonky. I'll send it back to NewEgg for a replacement.
Thanks!
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