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Old 06-17-2009, 11:18 PM   #33
KurtJohnson
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Posts: 10
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Join Date: Oct 2008
Device: Cybook, Sony 505
Hello MobileReaders,

BooksOnBoard has recently updated our Rewards Dollars and Gift Certificate Programs. We received feedback from our customers suggesting that they would prefer that they not be required to forward receipts to claim Rewards Dollars. Rewards Dollars are now automatically credited to customer accounts as soon as they complete the transaction (For special promotions such as this past weekend we still require forwarding of receipts so that Gift Certificate purchases may be matched with Rewards Dollars, however, we are examining ways to automate this also).

More information on changes to Rewards and Gift Certificates is available here:http://www.booksonboard.com/index.ph...ftcert_program

We have separated our Gift Certificate Dollars from Rewards Dollars so that Gift Certificate purchasers may earn Rewards Dollars on their purchases.
You may apply both Rewards Dollars and Gift Certificate Dollars to the same purchase, and you may also apply multiple Gift Certificates to the same purchase. Our web team has been working hard.

We are happy to have any suggestions any of you might have for further improvements to our Rewards Dollars/Gift Certificate Programs. Please send them directly to me and I will respond as quickly as I am able.

Also, if anyone was missed in the clearing of the receipts forwarded to us. Please contact me directly or email our support team and we will correct this at once. My apologies for the delay, this was a very popular promotion and we managed to fall a little behind.

We appreciate all those who shared suggestions for improving our Rewards Dollars Program. I will attempt to twitter future Rewards Promos and site changes ahead of their going live on BooksOnBoard.

Kurt Johnson
kurtj@booksonboard.com
http://twitter.com/kjbooksonboard
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