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Old 11-28-2006, 11:22 AM   #14
Bob Russell
Recovering Gadget Addict
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Join Date: May 2004
Location: Pittsburgh, PA
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@dbrenner00: Not sure what you are wanting from Sony? Do you want to let them know more content is important for you? Or that you want them to allow free BBeB books to be made available at Connect?

There should be both an email and a phone support number available. You'll want to reach the Sony Connect ebook store (not the sonystyle or music store folks).

But as far as content, I think Sony is building the available titles as fast as they can. They want it to expand just as much as you do. I've heard that even iTunes was limited in selection at first.

As far as being cooperative, Sony has been remarkable. Not only in terms of keeping a watch to see what early adopters like us are saying, but in trying very hard to make the product serve customer needs. Even so far as to allow SD cards and rtf files, which is a remarkable thing for Sony as you would have expected them to have restricted to SD cards and proprietary formats. Sony's focus on the customer rather than proprietary controls with the Reader is actually, in my opinion, one of the more important reasons for their success so far.
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