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Old 06-11-2009, 09:43 AM   #6
gerraldo
Anti-DRM Advocate
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Posts: 351
Karma: 960
Join Date: Mar 2009
Location: Vienna/Austria
Device: CyBook Gen 3, Palm Tungsten T3
Quote:
Originally Posted by Mindy View Post
Will hopefully have something more from Bookeen by tonight when I can get back to my own computer at home, but am reluctant to tinker around too much myself in case I make things worse (?)
Hello Mindy,

if you can resist to throw it out of the windows?! Nah, just kidding... You can try several things without making anything worse.

You can try this:
- use a different USB cable (if you have one with a flat enough Mini-USB plug, as this needs to be plugged in well)
- use different USB ports (if you used a Hub, connect it directly to your PC)
- use a different PC
- put a SD card in your CyBook and see if that's recognized
- if you use a Notebook, don't run it on battery - plug it in
- plug the USB plug in/out (of your PC) several times in a row (always wait a bit if it's recognized)
- charge your CyBook over night and try again (sometimes it just kinda "looks" well-charged)

Hopefully you can get it to work - thumbs crossed!
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