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Mindy · 06-11-2009, 07:37 AM

Thanks guys.
I'm running Vista.
Firmware is 1.2 Build 834; when I asked Bookeen before about reflashing they said not to bother because it was the most up-to-date version. I am persevering with them (awaiting another response now that we've established I'm not using a dodgy cable etc) but at this rate it'll be a while before we get to the root of the problem which is why I'm seeking other opinions.
Can confirm that the disks don't show up as storage devices (because I went in to check whether drive numbers simply needed to be reassigned, doesn't appear to be the case).
Will hopefully have something more from Bookeen by tonight when I can get back to my own computer at home, but am reluctant to tinker around too much myself in case I make things worse (?)

06-11-2009, 07:37 AM	#4
Mindy Away with the Faeries Posts: 483 Karma: 8459 Join Date: May 2008 Location: Edinburgh, Scotland Device: Sony PRS 650	Thanks guys. I'm running Vista. Firmware is 1.2 Build 834; when I asked Bookeen before about reflashing they said not to bother because it was the most up-to-date version. I am persevering with them (awaiting another response now that we've established I'm not using a dodgy cable etc) but at this rate it'll be a while before we get to the root of the problem which is why I'm seeking other opinions. Can confirm that the disks don't show up as storage devices (because I went in to check whether drive numbers simply needed to be reassigned, doesn't appear to be the case). Will hopefully have something more from Bookeen by tonight when I can get back to my own computer at home, but am reluctant to tinker around too much myself in case I make things worse (?)