Quote:
Originally Posted by HarryT
Not wishing to sound negative, I really wouldn't count on it being a warranty repair. Broken screen substrates (which yours definitively is, from the picture) are normally not covered by warranty. I think you may well find that, when Sony receive it, they'll contact you and tell you that it's not covered by the warranty.
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I'd been worried about that--tracked the shipment, waited a few days, waited a few more, got ready to contact them and ask what the damage would be (because if they wanted $200 to fix it, I might decide to just take that one back, unfixed 'cos it's embossed, and eventually get a new one, or switch to a Jetbook).
It's fixed. It's being shipped now. I just needed to pay the $29 labor fee; the year's warranty on the original purchase covered the parts.
I'm ECSTATIC. I really didn't expect this to be covered. (I wonder if it matters that I bought it from the Sonystyle store, not from a third-party vendor?)
Will be pestering husband to design me some kind of case with a lanyard; I want something with a wrist-strap so I don't drop it again.