Quote:
Originally Posted by slm
My Kindle 1 freezes fairly frequently. I never have a sharp implement to push the reset button, but removing the battery works fine too.
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I'm a newbie .. hello all !! I've had my Kindle 1 since 5/22. It's locked up 4 times in the last 48 hours. I called customer service this afternoon and even though I'm the second owner, the unit itself is still under warranty until 8/18/09. I explained that I did not want to continue removing the battery to un-freeze the unit and they said .. ok, we will send you a replacement right away. I didnt even realize there is a reset button and the customer service guy did not mention it !!
I wonder if I can buy an extended warranty on the replacement ?