MobileRead Forums - View Single Post - Sony eReader Software on Vista Ultimate SP2 64 bit

Wes · 06-03-2009, 10:31 PM

To all,

I am having a terrible time with this software package. I downloaded the newest version from the website and installed it. Once done I restarted the machine. No errors occured during install. Upon restart I doubleclick on the Sony ereader program and get the active icon indicating a program is starting but then it crashes before it even starts! Windows informs me there has been a problem with the program and it needs to be closed. The only option at this time is to close the program. I have never seen the actual program screens, it just does not get that far. Below are the event viewer logs.

Faulting application eBook Library.exe, version 2.5.0.0, time stamp 0x48c71e1f, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0x4000001e, fault offset 0x00654340, process id 0x130c, application start time 0x01c9e4b449944df8.

Any and all help is greatly appreciated!

Wes

06-03-2009, 10:31 PM	#1
Wes Member Posts: 16 Karma: 10 Join Date: May 2009 Location: Maryland, USA Device: Nook 1st Edition, Nook Color, Nook Simple Touch, and Sony PRS700	Sony eReader Software on Vista Ultimate SP2 64 bit To all, I am having a terrible time with this software package. I downloaded the newest version from the website and installed it. Once done I restarted the machine. No errors occured during install. Upon restart I doubleclick on the Sony ereader program and get the active icon indicating a program is starting but then it crashes before it even starts! Windows informs me there has been a problem with the program and it needs to be closed. The only option at this time is to close the program. I have never seen the actual program screens, it just does not get that far. Below are the event viewer logs. Faulting application eBook Library.exe, version 2.5.0.0, time stamp 0x48c71e1f, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0x4000001e, fault offset 0x00654340, process id 0x130c, application start time 0x01c9e4b449944df8. Any and all help is greatly appreciated! Wes