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Alright. My comparison might be a lil bit farfetched. Course, it's by far more simple to deliver an update and so to enhance the functionality of the device. Nevertheless the updates were not part of the contract when you bought the device. It would be great if we could have a new update every couple of months. But as you said it's a matter of goodwill. It's not their obligation, while everyone here talks as if it was. I concur that being more responsive could make a difference for bookeen, cos it would set em apart from the big fish and help them attract more customers, while the opposite approach might just as well put em out of business.
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