Quote:
Originally Posted by Abelturd
But is bookeen so much worse at communicating and delivering updates than her competitors, that we're all making such a big deal out of it?
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Yes, compared to the Bebook for example.
Beeing small and making updates was a selling point for Bookeen were they claimed to be better than Sony and other big companies.
And I have not heard about any other company that do not aknowledge that they have got an support email.