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Old 05-30-2009, 10:37 AM   #1
RWood
Technogeezer
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Posts: 7,233
Karma: 1601464
Join Date: Nov 2006
Location: Virginia, USA
Device: Sony PRS-500
New "Error" with My 500

After over two and one-half years of faithful service, I have had my first "error" with my PRS-500.

Reading from the 500 is fine, no problems. When I connect it to the computer via the USB and the Sony USB driver it will charge fine. The problem is that it reports "error" rather than display the contents of the reader. Therefore I cannot transfer new material to the reader or remove old content from the reader. Add-in cards such as Memory Sticks and AD chips still work when used outside the reader but never show up in the Sony software on the computer when the reader is plugged in via the USB.

I have reset the reader and reinstalled the software. Any additional thoughts?
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