|
Interestingly enough, when I last posted in this thread, they told me they had escalated my issue to the highest level, "Critical". I still haven't heard a word from them. I resolved my problem with your help, but the books really should be in my online Sony library.
I'm not going to pursue it any more, but I thought you should know how extremely bad their phone service is. If I ever hear from them (ha!) I'll let you know. You might want to double-check your accounts to see if all the books you purchased from them are still there.
|