Quote:
Originally Posted by HarryT
Here in the UK you can generally only return something if it's faulty, not merely because you don't like it  . |
Well, it's down to the individual stores, the same as in the US - for instance, John Lewis's policy is "we will be happy to refund or exchange a product provided it is in fully resaleable condition. Returns should be made within a reasonable time (usually 28 days) and in original, undamaged packaging".
It's possibly taken advantage of less than in the US, but in certain sectors, clothing being the one that springs to mind, it's usual practice over here too.