Also I'm not sure either if this is the right thread to be in. Perhaps the News and Commentary one might have been better?
Just like to point out, I'm not having a go!
Also I'd like to say that this company of yours, sounds like a good idea (if I was right in thinking that they are second-hand devices). As I would rather buy a used device of a company rather than a individual as it would mean that I would have some consumer rights.
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