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That just happened to me last night! It's the only time it's happened so far. I transferred about 7 new books to the Reader (not SD) and I noticed the problem a little while later, when every book I went into needed to re-format. It also lost all prior bookmarks and collections. Then, later (today) after about 10 minutes of use the screen went blank, I hit the power button and it re-started. So I'm pretty sure there was some software issue going on.
One thing to add to the litany of irritating things about the Connect software: I didn't want to have to wait for formatting on the Reader on every book I have on there, so I figured if I just re-copied all the books into the Reader with Connect, it'd update the formatting and I'd be good to go. Nope. Have to delete them from the Reader first and then re-copy (irritating because not all books on my reader are still in my Connect Library, so I have to individually figure out which ones I can safely delete from the Reader before re-copying). Might also be nice to have a function on the Reader to format everything that doesn't yet have formatting info for any of the 3 font sizes. And while we're here, might as well also add some bookmark (etc) synching so when something goes wrong and I lose all my bookmarks on the Reader they will still be stored on my PC and I can just upload them back. <sigh>
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