scotty1024, I agree with you about the replacability of the Reader's lithium ion battery. This may have parallels with the 1st-gen iPods; hopefully Sony will not make the same mistake as Apple, which initally did not offer a replacement option for worn-out batteries. Since the average lifetime of the rechargable battery was 18 months, many owners were furious that thay had no choice but to buy a new iPod. I remember seeing a news article about a guy protesting this problem by going around NYC putting up posters over the official Apple posters, with his new poster warning about the replacement non-option. Eventually, Apple did offer a $99 warranty-preserving replacement service, and they have been offering it for all subsequent models.
Sony should do the same for the Reader; to do otherwise would be a public relations faux pas.
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