Thread: Sick To Death of Sony's Terrible Customer Service!
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Old 05-20-2009, 04:58 PM   #10
JSWolf
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Quote:
Originally Posted by Michele View Post
Thank you all for your support. Yes, that's the number I called. The first guy sounded American for the first 20 minutes, but then the accent became apparent. The second guy was accented for sure. Judging from the numerous delays I'm assuming it was a call center shipped overseas, but I don't know for certain.
So if you do get someone who sounds from India, ask for a supervisor. Ask even if you think you are in America if you are getting no place. Even ask if you are in a call center in Inda just to be sure.
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