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if they'd offer PDF formatted properly for a 6" screen as well as one for letter size, then there would be a lot less of an issue with PDF. But since they only seem to offer letter sized PDF, there there is an issue. One of the main issues is that without offering a suitable format for the people you are trying to target, it looks to us like the author and/or publisher just doesn't get eBooks or doesn't really care about eBooks. And then it just sort of turns us off to the author's book.
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