Thread: Cybook replaced
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Old 05-19-2009, 10:56 AM   #18
GeoffC
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Posts: 27,599
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Join Date: Mar 2008
Location: Scotland
Device: Muse HD , Cybook Gen3 , Pocketbook 302 (Black) , Nexus 10: wife has PW
Quote:
Originally Posted by Godzil View Post
Yep for sure. One thing I always fear is with sending device is that the more fragile part will broke during the transportation (like the screen for the Cybook) and the customer service told me that I broke it and ask me to pay for. It'll never happen for me but I always fear of it ^^
I returned mine in its original packaging.

If there is doubt in your mind, you could always take 'photos...That way if it arrives and they say a fragile part is broken (on the outside/screen) - you have 'proof of some kind'.
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