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The lack of patience probably comes because we were hoping for folder support since the first release of the Gen 3. It was probably our fault -- I certainly can't track any documentation back that far, however, many of us were excitedly expecting a new firmware with folders.
Instead, after many false announcement, we got a few bug fixes, and some folks reported mixed results with those.
My take is the biggest issue now is how you use your reader. If you keep a handful of books on it then its OK. However, if you keep several hundred (like I did back when I had one) then you not only want folders, but the startup time is a real pain.
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